I just spent a little time composing a reply to a thought-provoking question by my cousin Gagan over on LinkedIn and thought it might be something valuable to blog about as well.
The question I responded to:
How often do you update your various statuses (Twitter, Facebook, etc.)? Why?
Interested in knowing your motivation of why you participate, and what motivates you to add / change / update your status.
My reply:
Facebook, usually a couple of times a day if I’m not busy. If busy and not at home, can go days in between updates right now. Facebook’s status is generally more interesting to update because it’s more of a one-way broadcast… you don’t necessarily need anyone to respond to what you post.
I’ve only recently started updating Twitter more than once a month, since I got a decent Adobe AIR-based desktop client for it (Twhirl, or Snitter.) Updated several times today, but Twitter’s appeal is directly related to the number of “followers” you have… if you don’t have many, there’s very little interaction, which makes it a little less interesting to use. If you have dozens (or in some cases, hundreds) of followers, you’re much more likely to generate interest with your updates, and initiate discussion, which is where Twitter really shines.
Pownce beat Twitter to the punch in getting a decent desktop client built (an AIR client, in this case.) Problem was, the client was pretty, but really badly implemented and required you to actually visit the Pownce site to do anything meaningful. The newer AIR-based Twitter clients are major improvements over this and can replace your use of the main Twitter.com site entirely. This is important because Twitter/Pownce/Jaiku (etc.) are really more in line with IM clients like MSN Messenger, ICQ, or Yahoo’s IM client, even though they’re more communal in nature.
On top of that, Facebook’s UI is much more conducive to logging in regularly and updating, since there are so many other diversions to keep you “engaged” (gotta throw in the current buzzwords, right?) and returning regularly. Twitter is so spartan (and in general, visually boring, even compared to something like Pownce), it doesn’t really offer much to do that would cause you to actually visit your own profile more than once a day at most, unless you’re a hardcore user. I don’t consider myself a hardcore Facebook-er, but using the web interface alone, I found that I updated my Facebook status infinitely more frequently than I did my Twitter account, and I’ve only had the FB account for a few months longer. Now that there’s a few viable desktop/system tray interfaces to Twitter, I can use it much more like I’d use MSN Messenger, and update quickly (as well as see my friends’ updates immediately) without having to visit the main site.
I don’t really use any other social networks or microblogging platforms on a regular basis (aside from Protagonize, but the content generated there is a lot more meaningful than microblogging), so that’s all the insight I can provide…
I find that both UI and the engaging nature of a full-fledged social network (be it more general, like Facebook, or something more niche/specific in nature, like LinkedIn) will inherently create a more valuable environment for microblogging because:
- The content isn’t necessarily completely human-generated — if you consider something like the Facebook news feed in addition to stand-alone status updates, a single user can generate much more content (though its value may be questionable, with respect to Facebook application spam.)
- The user comes back to the site much more regularly and has many more opportunities to connect with other users and feel the need/desire to post updates.
In something like Twitter or Pownce, you really need to come back to the site with a single purpose in mind. If you can get away with using their API to handle all communications with the site and other users, you really have no other reason to actually visit the site in question — you can get away with doing everything remotely and still get just as much out of it.
When that method of interaction isn’t properly provided, I would assume usage drops down strictly to more hardcore community members. This is interesting it that in can be applied equally to other community site situations… the more streamlined and usable your communications interface in any kind of social network or community site, and the less barriers you have to entry, the more content you’ll have published and the more interest you’ll generate in the site. Not that barriers to entry are a bad thing in specific cases, but lowering them in the case of something like microblogging is probably in the best interest of the end user.
I’m curious if people agree with me on this or not… thoughts, suggestions, and criticism are more than welcome.